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How can I book a room at your hotel??
How do I get to your hotel? And if I use transport what is the price?
How do I know if you are available on the dates I require?
How can I cancel my reservation?
What is the cancellation period? Do you charge my credit card if I cancel?
How can I change my booking?
Are my personal details safe to give you on this website?
What are your check in and check out times?
Can I book several rooms?
Is your hotel child friendly?
Is breakfast included?
What travel documents do I need to travel to Egypt?
I dont want to offend the locals, are there any special dress codes or guidelines I should know about?
What is the best way to see Egypt?
What is Baksheesh is it tipping?? How much do I have to tip?
Is Egypt safe?? Will I get robbed? Kidnapped? Are there any religious issues in Egypt?
I heard that Egyptians are all out to rip you off? And they hassel you..




How can I book a room at your hotel??

There are two ways to book with us. The first is on the website you can email us. The second is via the telephone. All our staff are friendly and speak several languages.

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How do I get to your hotel? And if I use transport what is the price?

From the trainstation our hotel is a short 5 minute walk. However, if you have a booking we do provide you with transfers or a taxi. This you DO NOT pay for! Airport is 45le 6am -1159pm after midnight 55le til 6am

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How do I know if you are available on the dates I require?

Please email us the dates that you require and you will receive an answer within 24hours. If you phone us you will get the response directly.

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How can I cancel my reservation?

The best way to cancel a booking is to email us. This is so that we are sure it is you who cancels your booking. This reduces any errors in the cancellation process.

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What is the cancellation period? Do you charge my credit card if I cancel?

We ask that you cancel your booking 24 hours prior to check in. No we do not charge your card IF you cancel on time.

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How can I change my booking?

please call us or email us and we will do this for you.

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Are my personal details safe to give you on this website?

We assure you that all your details remain confidential. We have all updated spyware and anti-virus software.

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What are your check in and check out times?

Please note this varies depending on availability. Generally check in is at 2pm and out at 12noon.

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Can I book several rooms?

of course you can.

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Is your hotel child friendly?

We do cater for children in everyway possible. We provide a childs menu to dine and also provide you with information about where children can enjoy themselves in Luxor. We also offer numerous child activites like colouring etc while at the hotel.

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Is breakfast included?

Breakfast can be included. We prefer you to advise us when you make your booking then daily choose what you desire to eat. But not to say if you have made your reservation and forgotten breakfast, there is no problem for our friendly staff to cater for you.

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What travel documents do I need to travel to Egypt?

You need a visa to get to Egypt. Most passports you can buy the visa when you land for approximately $15 USD. But please double check this either with your travel agent or online.

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I dont want to offend the locals, are there any special dress codes or guidelines I should know about?

Egypt is a Muslim based country. Most of the locals have their shoulders and heads covered. For tourists it is not required, however, when visiting a Mosque or a Church shoulders should be covered. Basically Egyptian people are pretty easy going... just remember to have respect for their customs.

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What is the best way to see Egypt?

Well this is a very broad question.... There are several ways to get around.. the most common being the train or bus. You can also take a private car... a little more on the money though. As for looking around the cities.. Luxor for example.. please look at our tour page on this site. Another great way to see the unique environment of the country is to cruise along the Nile from Luxor to Aswan. We can arrange for you accommodation and tours in any city you desire.

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What is Baksheesh is it tipping?? How much do I have to tip?

Yes Baksheesh is tipping. This is not an Arabic word and was only introduced to Egypt from tourists. When tipping it is up to your descretion. Should you not want to tip you dont have to, however, do not expect the best service. Please remember the average Egyptian wage is LE250( egyptian pounds) a month. This is about $72 AUD/ $50 USD / 34 EURO / 25 GBP and the cost of living here is quite high for people.. so when they give you a service you should give them a tip.

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Is Egypt safe?? Will I get robbed? Kidnapped? Are there any religious issues in Egypt?

Egypt is a very safe country. ( ok except when crossing a road BE CAREFUL!!) Chances of you being robbed here are very very small.... I am 99% sure that you wont get kidnapped... but that last 1% is the scary bit. Only kidding! you are quite safe here. The Egyptian government has a specific police department just for tourists. Like every country I am sure somewhere there are religious issues.. but for the long time that I have lived here (MIA) there have not been any. It is great to see Christians and Muslims living side by side without any issues.

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I heard that Egyptians are all out to rip you off? And they hassel you..

Egyptians are not out to hurt you.. they want only to make money to live. If you are hasseled please be polite and tell them to leave you alone. Or you could just ignore them. Like I said.. majority are not out to hurt you just trying to earn a living.

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